Dell's Upgrade from 1Y Next Business Day to 3Y ProSupport Plus for ISG offers businesses a service for maintaining their servers' performance and reliability. This extended service agreement spans 3 years, providing on-site service that includes parts and labor, ensuring that any issues are promptly and efficiently resolved. With a response time of the next business day, businesses can rest assured that critical issues will be addressed swiftly.
Produktnummer 1000367930
Modell PR250_1OS3PSP
Varumärke
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Vikt kg
| Produktbeskrivelse | Dell Upgrade from 1Y Next Business Day to 3Y ProSupport Plus for ISG - support opgradering - 3 år - on-site |
| Type | Support opgradering |
| Service inkluderet | Reservedele og arbejdskraft |
| Placering | On-site |
| Totale kontraktperiode | 3 år |
| Svartid | Næste forretningsdag |
| Pristype | Near-Point-Of-Sale (NPOS) |
| Udstyrsklasse | Servere |
| Allmänt | |
|---|---|
| Full kontraktsperiod | 3 år |
| Inkluderad service | Material och tillverkning |
| Plats | På platsen |
| Service tillgänglig | 10 timmar per dag/5 dagar i veckan |
| Svarstid | Nästa arbetsdag |
| Typ av prissättning | Near-Point-Of-Sale (NPOS) |
| Specifikationer | |
| Service och support | Utökat serviceavtal - material och tillverkning - 3 år - på platsen - svarstid: NBD - tillgänglighet: 10 timmar per dag / måndag - fredag | Tekniskt stöd - telefonrådgivning - 3 år - tillgänglighet: 24 timmar om dygnet / måndag - söndag | Tekniskt st |
With a full contract period of 3 years, customers enjoy peace of mind knowing their servers are protected under the extended service agreement, including parts and labor for on-site repairs.
Dell's ProSupport Plus offers service availability, with technical support and phone consulting available 24 hours a day, 7 days a week, ensuring help is always just a call away.
From web support and e-mail consulting to remote diagnosis and web knowledge base access, a variety of support channels meet the diverse needs of businesses, ensuring efficient and effective resolution of issues.