Dell's Upgrade from 1Y Next Business Day to 3Y ProSupport Plus for ISG offers businesses a service for maintaining their servers' performance and reliability. This extended service agreement spans 3 years, providing on-site service that includes parts and labor, ensuring that any issues are promptly and efficiently resolved. With a response time of the next business day, businesses can rest assured that critical issues will be addressed swiftly.
Product no 1000373613
Model PR350_1OS3PSP
Brand
Go to brand's website
Weight kg
| Produktbeskrivelse | Dell Upgrade from 1Y Next Business Day to 3Y ProSupport Plus for ISG - support opgradering - 3 år - on-site |
| Type | Support opgradering |
| Service inkluderet | Reservedele og arbejdskraft |
| Placering | On-site |
| Totale kontraktperiode | 3 år |
| Svartid | Næste forretningsdag |
| Pristype | Near-Point-Of-Sale (NPOS) |
| Udstyrsklasse | Servere |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Location | On-site |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday | Technical support - |
With a full contract period of 3 years, customers enjoy peace of mind knowing their servers are protected under the extended service agreement, including parts and labor for on-site repairs.
Dell's ProSupport Plus offers service availability, with technical support and phone consulting available 24 hours a day, 7 days a week, ensuring help is always just a call away.
From web support and e-mail consulting to remote diagnosis and web knowledge base access, a variety of support channels meet the diverse needs of businesses, ensuring efficient and effective resolution of issues.