ProSupport tilbyder prioritetsadgang til teknikere 24x7 og SupportAssist-teknologi med automatisk problemregistrering og advarsler. Hvis der er et problem, som er omfattet af garantien, og det ikke kan løses via fjernadgang, vil Dell betale alle udgifterne til returnering af systemet. Lad Dell hjælpe med at reducere nedetid.
Product no 997087812
Model TC3M3_3CR3PS
Brand
Go to brand's website
EAN
Weight 1 kg
Produktbeskrivelse | Dell Opgrader fra 3 År Collect & Return til 3 År ProSupport w Collect & Return - support opgradering - 3 år - levering og afhentning |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | Levering og afhentning |
Totale kontraktperiode | 3 år |
Servicen er åben | 10 timer om dagen/ 5 dage om ugen |
Designet for | Dell Wyse 3040, 5030 |
General | |
---|---|
Full Contract Period | 3 years |
Location | Pick-up and return |
Service Availability | 10 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - pick-up and return | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday | Technical support - web support - 3 years - availability: 24 hours a day / M |
Compatibility Information | |
Designed For | Dell Wyse 3040, 5030 |
What your customers expect from world-class support: | ProSupport |
Technical support the way it works best for them (phone or chat) | Phone 24x7 |
Hardware repair to reduce productivity downtime | Onsite NBD1 |
Direct access to in-region ProSupport experts for hardware and software2 issues | Priority Access |
Command center monitoring for on-time parts and labor delivery | ✓ |
TechDirect is your online portal to connect3 and manage your customers Dell fleet: | ✓ |
| ✓ |
| ✓ |
| ✓ |
| ✓ |