HP Active Care hjælper IT-afdelingen med at opnå optimal oppetid og hurtig løsning af problemer med HP-enheder. Med teknisk fjernsupport, forudsigende analyse af enhedens tilstand, service til afhjælpning og Next Business Day Onsite Response sørger HP Active Care for, at medarbejderne hele tiden kan arbejde både på kontoret og på farten.
Product no 998685227
Model U17XFE
Brand
Hewlett-Packard
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Weight kg
Produktbeskrivelse | Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection - support opgradering - 3 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 3 år |
Svartid | Næste forretningsdag |
Servicen er åben | 9 timer om dagen / 5 dage om ugen |
Designet for | ZBook 15v G5 Mobile Workstation, Power G10 Mobile Workstation, Power G7 Mobile Workstation, Studio G10 Mobile Workstation, Studio G9 Mobile Workstation; ZBook Firefly 14 G10 Mobile Workstation, 14 G7 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation |
General | |
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Full Contract Period | 3 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 3 years | Product info support - web knowledge base access - 3 years | New re |
Compatibility Information | |
Designed For | HP ZBook 15v G5 Mobile Workstation | HP ZBook Firefly 14 G7 Mobile Workstation |