HPE Foundation Care 24x7 Service Defective Media Retention Post Warranty Support opgradering 2år
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Support opgradering - reservedele og arbejdskraft - 2 år - on-site - 24x7 - responstid: 4 t - for ProLiant DL380p Gen8
51 322,00SEK41 057,60SEK excl. VAT
-
Product no 993509251
Model HA5N5PE
Brand Hewlett Packard Ente
EAN 4549821235797
Weight 1 kg
-
Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - support opgradering - 2 år - on-site |
| Type | Support opgradering |
| Service inkluderet | Reservedele og arbejdskraft |
| Placering | On-site |
| Totale kontraktperiode | 2 år |
| Svartid | 4 timer |
| Servicen er åben | 24 timer om dagen / 7 dage om ugen |
| Designet for | ProLiant DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL380p Gen8 High Performance, DL380p Gen8 Performance, DL380p Gen8 Special |
| General | |
|---|---|
| Full Contract Period | 2 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday | Technical support - phone consulting - 2 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | HPE ProLiant DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL380p Gen8 High Performance, DL380p Gen8 Performance, DL380p Gen8 Special |
HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL380p Gen8 Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | Post Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 2 Years |
| Response Time | 4 Hours Hardware Response |
| Support Service Type | Foundation Care |
