HPE Foundation Care består af omfattende hardware- og softwaretjenester, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte produkter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
Product no 990085809
Model U6SW2E
Brand Hewlett Packard Ente
Weight 0.99 kg
| Produktbeskrivelse | HPE Foundation Care Next Business Day Exchange Service - support opgradering - 1 år - forsendelse |
| Type | Support opgradering |
| Service inkluderet | Ombytning |
| Placering | Forsendelse |
| Totale kontraktperiode | 1 år |
| Svartid | Næste forretningsdag |
| Servicen er åben | 9 timer om dagen / 5 dage om ugen |
| Designet for | P/N: JG309B#AKJ, JG309B#AKL, JG309B#AKM, JG309B#ARB, JG309B#ARE, JG309B#ARM, JG309B#B2B, JG309B#B2C, JG310B#A1X, JG310B#ABG, JG310B#AC6, JG310B#ACD, JG310B#ACE, JG310B#ACF, JG310B#ACJ, JG310B#ACQ, JG310B#AKJ, JG310B#AKL, JG310B#AKM, JG310B#ARB, JG310B#ARE, JG310B#ARM, JG310B#B2B, JG310B#B2C |
| General | |
|---|---|
| Full Contract Period | 1 year |
| Location | Shipment |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Replacement |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 1 year | Technical support - phone consulting - 1 year - availabili |
| Compatibility Information | |
| Designed For | P/N: JG309B#A1X, JG309B#ABB, JG309B#ABG, JG309B#AC3, JG309B#AC4, JG309B#AC6, JG309B#ACD, JG309B#ACE, JG309B#ACF, JG309B#ACJ, JG309B#ACQ, JG309B#AKJ, JG309B#AKL, JG309B#AKM, JG309B#ARB, JG309B#ARE, JG309B#ARM, JG309B#B2B, JG309B#B2C, JG309B#B2E, JG309 |

| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 1 Year |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |