HPE Foundation Care Next Business Day Exchange Service Support opgradering 3år Næste forretningsdag svartid
HPE Foundation Care Next Business Day Exchange Service - Support opgradering - ombytning - 3 år - forsendelse - 9x5 - responstid: NBD - for P/N: R3J25AR, R6K61A#ACC, R6K61A#ACD, R6K64A#ACD, R9B28A, R9B30A, R9B31A, R9B33A, R9B34A
HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
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Product no 994901016
Model HK1Y0E
Brand Hewlett Packard Ente
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Foundation Care Next Business Day Exchange Service - support opgradering - 3 år - forsendelse |
| Type | Support opgradering |
| Service inkluderet | Ombytning |
| Placering | Forsendelse |
| Totale kontraktperiode | 3 år |
| Svartid | Næste forretningsdag |
| Servicen er åben | 9 timer om dagen / 5 dage om ugen |
| Udstyrsklasse | Komplikerede netværksenheder |
| Designet for | P/N: R2X03A, R2X04A, R2X07A, R2X08A, R2X09A, R2X12A, R2X13A, R2X14A, R2X17A, R2X18A, R2X19A, R3J25AR, R4W01A, R4W02A, R4W04A, R4W05A, R6K61A, R6K61A#ABA, R6K61A#ACC, R6K61A#ACD, R6K64A, R6K64A#ABA, R6K64A#ACD, R6M49A, R6M50A, R6M51A, R6M51A#ABA, R6R78A, R6R79A, R9B28A, R9B30A, R9B31A, R9B33A, R9B34A |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Location | Shipment |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Replacement |
| Details | |
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 3 years | Technical support - phone consulting - 3 years - availability: 24 hour |
| Compatibility Information | |
| Designed For | P/N: R2W95A, R2W96A, R2W97A, R2W98A, R2W99A, R2X00A, R2X01A, R2X02A, R2X03A, R2X04A, R2X05A, R2X06A, R2X07A, R2X08A, R2X09A, R2X10A, R2X11A, R2X12A, R2X13A, R2X14A, R2X15A, R2X16A, R2X17A, R2X18A, R2X19A, R2X20A, R2X21A, R2X22A, R3J21A, R3J22A, R3J23 |
HPE 3 Year Foundation Care Next Business Day Exchange Aruba Instant ON Access Point Service
Provides access to HPE technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 3 Years |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |
