HPE Proactive Care Advanced 24x7 Software Service HPE Serviceguard for Linux x86 Advanced Edition w/3 Years 24x7 Support 3år
HPE Proactive Care Advanced 24x7 Software Service - Teknisk understøtning - for HPE Serviceguard for Linux x86 Advanced Edition w/3 Years 24x7 Support - licensabonnemet - 1 tilslutning - ESD - telefonrådgivning - 3 år - 24x7 - responstid: 2 t
33 914,00SEK27 131,20SEK excl. VAT
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Product no 994763038
Model U5LJ1E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Proactive Care Advanced 24x7 Software Service - teknisk understøtning - for HPE Serviceguard for Linux x86 Advanced Edition w/3 Years 24x7 Support - 3 år |
| Service & Support | Teknisk understøtning |
| Service inkluderet | Telefonrådgivning |
| Totale kontraktperiode | 3 år |
| Svartid | 2 timer |
| Servicen er åben | 24 timer om dagen / 7 dage om ugen |
| Softwaretitel | HPE Serviceguard for Linux x86 Advanced Edition w/3 Years 24x7 Support |
| Licenstype | Licensabonnemet |
| Antal licenser | 1 tilslutning |
| Licens Detaljer | ESD |
HPE 3 Year Proactive Care Advanced 24x7 Serviceguard Linux x86 Advanced Subscription PSL Service
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.
HPE Proactive Care Advanced can help you manage your infrastructure with features designed to:
- Provide increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects
- Provide faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish
- Provide a CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed
- Provide recommendations for firmware version and software patching on supported products to help prevent problems Provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Software Support |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 3 Years |
| Response Time | 2 Hours Hardware Response |
| Support Service Type | Proactive Care Advanced |
