HPE Proactive Care Exchange Service Post Warranty Support opgradering 1år
HPE Proactive Care Service tilbyder et integreret sæt af reaktive og proaktive tjenester, der er designet til at hjælpe dig med at forbedre stabiliteten og ydeevnen af din konvergerede infrastruktur. I et komplekst konvergeret og virtualiseret miljø skal mange komponenter arbejde effektivt sammen. Proactive Care er specielt designet til at understøtte enheder i disse miljøer og giver en end-to-end supportløsning, der dækker servere, operativsystemer, hypervisorer, storage, storage area networks og netværk.
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Product no 994469389
Model H6GY7PE
Brand Hewlett Packard Ente
EAN 4549821135141
Weight 0.01 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Proactive Care Exchange Service Post Warranty - support opgradering - 1 år - on-site |
| Type | Support opgradering |
| Service inkluderet | Reservedele og arbejdskraft |
| Placering | On-site |
| Totale kontraktperiode | 1 år |
| Svartid | 4 timer |
| Servicen er åben | 24 timer om dagen / 7 dage om ugen |
| Designet for | ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance |
| General | |
|---|---|
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday | Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday | |
| Compatibility Information | |
| Designed For | HPE ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance |
HPE 1 Year Post Warranty Proactive Care 24x7 DL160 Gen9 Service
HPE Proactive Care can help you to improve the return on your investment with features designed to:
- Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Help provide recommendations for firmware version and software patching on supported products to help prevent problems
- Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
- Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | Post Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 1 Year |
| Response Time | 4 Hours Hardware Response |
| Support Service Type | Proactive Care |
