HPE Foundation Care Next Business Day Software Support HPE Intelligent Management Center Standard Software Platform 3år
HPE Foundation Care Next Business Day Software Support - Teknisk understøtning - for HPE Intelligent Management Center Standard Software Platform - opgraderingslicens - 200 netværksenheder - opgradering fra HP ProCurve Manager Plus - telefonrådgivning - 3 år - 9x5 - responstid: 2 t
20 066,00SEK16 052,80SEK excl. VAT
Med HPE Teknisk softwaresupport får du omfattende service og omkostningsbesparende opdateringer som en hjælp til bedre ydelse og tilgængelighed for software fra såvel HPE som andre førende leverandører.
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Product no 993776396
Model U4AC2E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Foundation Care Next Business Day Software Support - teknisk understøtning - for HPE Intelligent Management Center Standard Software Platform - 3 år |
| Service & Support | Teknisk understøtning |
| Service inkluderet | Telefonrådgivning |
| Totale kontraktperiode | 3 år |
| Svartid | 2 timer |
| Servicen er åben | 9 timer om dagen / 5 dage om ugen |
| Softwaretitel | HPE Intelligent Management Center Standard Software Platform |
| Licenstype | Opgraderingslicens |
| Antal licenser | 200 netværksenheder |
| Opgradering fra | HP ProCurve Manager Plus |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Software | |
| License Qty | 200 nodes |
| License Type | Upgrade license |
| Software Title | HPE Intelligent Management Center Standard Software Platform |
| Upgrade from | HP ProCurve Manager Plus |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday | E-mail consulting - 3 years - availability: 9 hours a day / Monday-Friday | Fax-on-demand - 3 years - availability: 9 hours a day / Monday-Friday | We |
HPE 3 year Foundation Care Next business day PCM+ IMC Std Upg ELTU Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Software Support |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 3 Years |
| Response Time | 2 Hours Hardware Response |
| Support Service Type | Foundation Care |
